Frequently Asked Questions
- How do you calculate shipping costs?
- What is your return policy?
- Will I be charged sales tax?
- Do you charge restocking fees?
- What types of credit cards do you accept?
- Can I pay with a method besides a credit card?
- What is your warranty policy?
- Why should I log in?
- How do I log in to my account or find my login information?
- What kind of security measures are there?
- Are there regional differences in no smoking sign regulations?
How do you calculate shipping costs?
Shipping for all orders in the U.S. and Canada is only $4.95, no matter how many items you order. For International shipping rates or additional shipping options for the U.S. and Canada, please see our Shipping Rates & Policies page.
What is your return policy?
NoSmokingSigns.com strives to ensure that you are 100% satisfied with your purchase. Qualifying purchases made within the US can be returned up to 90 days from the date your order ships. Please see our Return Information page for more information
Will I be charged sales tax?
NoSmokingSigns.com is required by law to collect Georgia state sales tax as well as Forsyth County sales tax for customers residing in these jurisdictions. You will not otherwise be charged sales tax.
Do you charge restocking fees?
Certain manufacturers charge a 25% restocking fee for returned merchandise. NoSmokingSigns.com does not charge any additional restocking fees for standard returns. Please see our Return Policy for more information.
What types of credit cards do you accept?
NoSmokingSigns.com accepts all major credit cards, including Visa, Mastercard, American Express and Discover cards.
Can I pay with a method besides a credit card?
In addition to accepting credit cards, NoSmokingSigns.com accepts payment through PayPal, and Google Checkout.
What is your warranty policy?
NoSmokingSigns.com proudly stands behind the fine products it sells. If within one year of your purchase date, you identify a defect in materials or workmanship, we will repair or replace your product. Certain exclusions do apply, so please see our Warranty Policy for more details.
Why should I log in?
Logging in provides you with some great benefits:
- Reviewing past orders
- Tracking orders
- Receiving information about product sales and more
- Managing your address book - including setting default shipping and billing addresses
How do I log in to my account or find my login information?
To log in to your account, click on My Account at the very top menu of our site. Enter your email address and the password you created when you placed your first order. If you have forgotten your password, click on the "Forgot Your Password" link in the "My Account" page. Your password will be sent to you via email. If you still cannot access your account, contact Customer Service.
What kind of security measures are there?
We use a state-of-the-art 128-bit encryption technology to protect your credit card/personal information. Every online transaction you make with us will be 100% safe and secure.
Are there regional differences in no smoking sign regulations?
More than 100 countries world-wide have implemented some form of no-smoking ban. Additionally, in the United States, no attempt has been made to enact a nationwide federal smoking ban. All smoking bans in the United States are the product of state and local occupational safety and health laws. For more information on country specific laws and regulations, visit our State & Regional No Smoking Regulations page.